FAQs
1,what is the Application , it is free ?
Yes,the App is YCC365 Plus.
2,Does the camera support 2.4G and 5G WiFi? Why the camera failed to connect to my wifi network?
The camera support 2.4GHZ wifi network and can't support 5GHZ network.
Make sure your mobile connect 2.4G wifi network, then reset the camera and reconnect it. Any questions, Please contact our service for help.
3,How much capacity memory Card should I choose?
It depends on the time period you'd like to record.
8GB record about 3~4day; 16GB record about 5days; 32GB record about 10days; 64GB record about 20days
4,If I have questions during using, how can i do it ?
Please contact us first . We'll 100% solve your problems.
5,The goods not arrive, What should i do?
International shipping take more time, please wait for a few more days, Or try contact your local post office or us,If necessary,we'll extend the protection time for you.
